b'Monitor the submission of ten fiscal year 2024 State Revolving FundExamine the electronic payment system to eliminate customerCustomer 96 grant applications for critical projects that will protect water quality,GMO High Underway 108 constraints. Service/IT/Finance High Underwayimprove infrastructure, and enhance services within or community. Monitor submissions of House and Senate Congressionally DirectedPurchase and integrate software to replace the manual invoice 97 Funding applications to support households in economicallyGMO High Underway 109 process, including opening and scanning invoices. IT/Finance Medium Medium-Termdisadvantaged communities. 98 Create an Office of Grants to support external funding opportunities. HRO/Finance High Short-Term 110 Identify and assign resources to track and coordinate WSSC WatersIRO Medium Short-Termresponse to all new regulations.Finance/CustomerEnhance advocacy and transparency on legislation, rulemaking and 99 Establish an internal Unserved and Underserved Task Force. Service/AssetHigh Short-Term 111 regulatory actions.IRO Medium Short-TermManagement100 Explore alternate revenue opportunities. Finance High Short-Term 112 Educate employees on regulatory changes and challenges that impactIRO/COMMS Medium Short-TermWSSC Water operations, employees and customers.101 Monetize real estate assets.Finance/GeneralMedium Medium-Term 113 Evaluate requirements and impacts of proposed regulations. IRO Medium UnderwayServicesFinance/GeneralReview opportunities to develop PFAS testing in-house for drinking 102 Identify WSSC Water property leasing opportunities. Services Medium Medium-Term 114 water, wastewater, and biosolids to include a cost analysis ofProduction High Medium-Termperforming all sampling for new legislation in-house.103 Create a Building Replacement and Improvement Fund. Finance/GeneralMedium Medium-Term 115Review new biosolids testing requirements and expand in-houseProduction High Short-TermServices capabilities, including air analysis.Create more partnering agreements (instead of pilots)Review potential legislation increasing microbial monitoring (e.g., 104 with application and technology developers SIO Medium Medium-Term 116 opportunistic pathogens such as legionella). IRO/Production High Underwayin the water/wastewater industry.105 Improve customer assistance program offerings to support the rangeCustomer Service High Underway 117Evaluate opportunities for revenue-generating work at the WSSCFinance/Production High Short-Termof customer assistance needs. Water laboratory by seeking contractual services.Expand customer assistance programming (water bill assistance) byCreate a framework for IRO to use in consulting with technical 106 offering different types of assistance to cover the range of needs.Customer Service High Underway 118 experts in developing WSSC Water policy positions on proposedIRO High Short-Termlegislation and rulemaking.Engineering & 107 Increase funding for the Water Fund to ensure CustomerHigh Underway 119 Continued monitoring of any actions addressing Construction/ High Underwayvulnerable families can continue paying their water bills. Service/Finance our consent decrees. Production/Utility Services48 WSSC Water 2023 Transition Report WSSC Water 2023 Transition Report 49'