b'SECTION II - SECTION II -KEY PRIORITIES AND RECOMMENDATIONS KEY PRIORITIES AND RECOMMENDATIONSLeadership Team Recruitmentmeetings, leading to the recommendationEnhance Safety and Security ofthat Team H 2 O receive specific training onTeam H 2 O44. Fill leadership team positions.this framework as a way to institutionalize Within the first 30 days, critical vacantthe tenets of a high-performing team. 47. Commit additional resources to safetysenior-level positions were posted (i.e.,46. Conduct leadership team workshop.and security for all employees at Intergovernmental Affairs Director, UtilityAs the Senior Leadership Team is settlingfacilities and job sites, including meter Services Director and Chief Financialin, it will be important to forge a strongreading locations. Officer). Additional senior-level vacanciesworking relationship as one cohesive unit.48. Place safety officers and coordinators also were posted during the 90-dayThis includes understanding communicationat all WSSC Water facilities. sprint (i.e., Chief Information Officer andstyles and ways of thinking, analyzing and49. Consider a program to ensure safety Customer Service Director). visioning. The General Managers Office willcompliance applies to vendors that collaborate with Human Resources to designconduct services on WSSC Waters a workshop. behalf (i.e., contractors, agents).Developing a high-performing team 50. Evaluate the feasibility of mandatory annual safety training for appropriate 45. Institutionalize the tenets of apersonnel.high-performing team. During GM Powells initial senior leadership team meeting, and every all-hands meeting, she has discussed a specific framework that has proven successful in improving the performance of teams. The framework, referred to as Lencionis Model, speaks to building a foundation of trust, followed by effective communication, commitment, accountability and achievement of results. These exceptional team-building principles were on display during many all-hands teamI believe in Kishias vision and strategic plan and am excited to be a part of the change and the team. -Dawn Hickmon18 WSSC Water 2023 Transition Report WSSC Water 2023 Transition Report 19'