b'SECTION II - SECTION II -KEY PRIORITIES AND RECOMMENDATIONS KEY PRIORITIES AND RECOMMENDATIONSLegislative Agenda and Advocacy recommendation involves offering WSSC WaterEstablish additional customer services to other utilities such as engineeringassistance programsA comprehensive legislative agenda and advocacyand training (i.e., technical experts, regulatory priorities were developed and submitted to thetraining). 106.Expand customer assistanceCommissioners in January 2023. This plan, theprogramming (water bill first significant action of the General ManagersUnserved and Underserved assistance) by offering different tenure 90-day sprint, outlines the strategy fortypes of assistance to cover securing external funding support from all levelsWSSC Water is pursuing funding to providethe range of needs, especially of government for infrastructure investments,water and sewer services to unserved andprogramming to address chronic regulatory compliance and workforceunderserved communities in the Sanitary District.leaks on property. development. Emphasis is on funding to addressThis initiative is tied to our priority of Service107.Increase funding for the Waterthe service areas equity and environmentalDelivery and supports our diversity, equity,Fund to ensure vulnerable families justice concerns. The plan also outlines WSSCinclusion and environmental justice initiatives. can continue paying their water Waters legislative priorities and water-relatedbills.legislation we will monitor for impact on WSSC98. Create an Office of Grants to support108.Examine the electronic paymentWater operations.external funding opportunities. system to eliminate customer 99. Establish an internal Unserved andconstraints.External Funding Task Force:Underserved Task Force. 109.Purchase and integrate softwareto replace the manual invoice Recognizing the importance of100.Explore alternative revenue external funding to augmentopportunities that involve offeringprocess, including opening and the revenues we receive fromWSSC Water services to otherscanning invoices.customer dollars. Immediateutilities (i.e., technical experts, regulatory training).actions taken include: Develop alternative sources of 93. Evaluate federal policy and fundingnon-rate revenue available through the Bipartisan Infrastructure Law, Inflation101.Monetize real estate assets. Reduction Act and the Water Resources Development Act. Conduct a thorough analysis of WSSC 94. Formation of an External FundingWaters real estate assets and develop Task Force to aggressively pursuestrategies to leverage those assets for third-party funding through the U.S.reinvestment in other critical needs of Environmental Protection AgencyWSSC Water.102.Identify WSSC Water property (EPA) and other agencies. 95. Establish funding priorities consistentleasing opportunities.103.Create a Building Replacement with the first-year priorities.and Improvement Fund. Improve 96. Monitor the submission of ten Fiscalour worksites throughout our serviceDue to Kishias vision and the Transition Team, Year 2024 State Revolving Fund grantarea, financed through land sales and applications for critical projects that will protect water quality, improve104.lease revenue. I am now very hopeful that if the opportunity Create more partnering infrastructure and enhance services agreements (instead of pilots) within our community.with application and technologypresents itself in the future, WSSC Water will 97. Monitor submissions of House anddevelopers in the water/Senate Congressionally Directedwastewater industry. be recognized the Best Place to Work.Funding applications to support105.Improve customer assistance households in economically disadvantaged communities. program offerings to support-Samantha Cannonthe range of customer assistance An alternate revenue opportunityneeds.26 WSSC Water 2023 Transition Report WSSC Water 2023 Transition Report 27'